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Vixstream LLC — Privacy Policy

Effective Date: April 22, 2026
Last Updated: April 22, 2026

1. Introduction

Welcome to Vixstream LLC ("Vixstream," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vixstream.com (the "Site") or use our services.

By accessing or using our Site or services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Site or services, and information from third-party sources.

2.1 Information You Provide to Us

  • Contact Information: Name, email address, phone number, business name, mailing address
  • Business Information: Industry, company size, revenue, marketing challenges, service interests
  • Communication Information: Any information you provide when you contact us, book a consultation, or fill out forms on our Site
  • Payment Information: Billing details and payment card information (processed securely through third-party payment processors)
  • Account Information: Username, password, and preferences if you create an account

2.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Information: Pages viewed, time spent on pages, links clicked, referring/exit pages
  • Location Information: General geographic location based on IP address
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities

2.3 Information from Third-Party Sources

  • Social Media Platforms: If you interact with us on social media or use social login features
  • Business Partners: Marketing partners, service providers, and data aggregators
  • Public Databases: Publicly available information such as business registrations and professional profiles

3. How We Use Your Information

3.1 To Provide and Improve Our Services

  • Respond to your inquiries and fulfill your requests
  • Schedule and conduct consultations and strategy calls
  • Deliver our marketing and systems services
  • Process payments and manage billing
  • Provide customer support and troubleshooting

3.2 To Communicate With You

  • Send you service-related communications, including confirmations, invoices, and updates
  • Provide you with marketing communications about our services, promotions, and content (with your consent where required)
  • Send you SMS messages for appointment reminders, updates, and follow-ups (with your explicit opt-in consent)
  • Respond to your comments, questions, and requests

3.3 To Market Our Services

  • Analyze your interests and preferences to personalize our communications
  • Conduct market research and analyze trends
  • Run advertising campaigns on social media and search engines
  • Track the effectiveness of our marketing efforts

3.4 To Maintain and Improve Our Site

  • Monitor and analyze usage patterns and trends
  • Improve our Site's functionality, user experience, and content
  • Diagnose technical issues and ensure security
  • Conduct testing and research

3.5 To Protect Our Rights and Comply With Legal Obligations

  • Enforce our Terms of Service and other agreements
  • Comply with legal obligations and respond to legal requests
  • Protect against fraud, security risks, and illegal activity
  • Resolve disputes and enforce our policies

4. SMS/Text Message Communications (A2P Compliance)

4.1 SMS Opt-In and Consent

By providing your mobile phone number and checking the consent box on our forms, you expressly consent to receive automated text messages (SMS/MMS) from Vixstream LLC at the phone number provided. These messages may include:

  • Appointment confirmations and reminders
  • Service updates and notifications
  • Follow-up messages related to your inquiries
  • Marketing messages about our services and promotions (only if you opt-in)

Consent is not required as a condition of purchase. You can choose not to receive SMS messages and still use our services.

4.2 Message Frequency

Message frequency varies depending on your interactions with us and the services you use. You may receive up to 10 messages per month, though the actual number may be higher or lower depending on your activity.

4.3 Message and Data Rates

Standard message and data rates may apply. You are responsible for any charges from your mobile carrier.

4.4 Supported Carriers

Our SMS service is supported by all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and others. Service may not be available on all carriers.

4.5 How to Opt-Out

You can opt-out of SMS messages at any time by:

After you opt-out, you will receive one final confirmation message, and then no further messages will be sent unless you re-opt-in.

4.6 Help and Support

For help or support with SMS messages, reply "HELP" to any message or contact us at:

4.7 Privacy and Data Security

We do not sell or share your mobile phone number with third parties for their marketing purposes. Your phone number and message data are subject to this Privacy Policy and are protected with industry-standard security measures.

5. How We Share Your Information

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • CRM and Marketing Automation: GoHighLevel, Zapier, and similar platforms
  • Email and SMS Services: Email service providers and SMS gateway providers
  • Payment Processors: Stripe, PayPal, or other payment processors
  • Analytics Providers: Google Analytics, Facebook Pixel, and similar tools
  • Hosting and Infrastructure: Web hosting, cloud storage, and CDN providers
  • Customer Support: Help desk and ticketing systems

These service providers are contractually obligated to use your information only for the purposes we specify and to protect your information.

5.2 Business Partners

We may share information with trusted business partners who help us deliver our services or with whom we collaborate on marketing initiatives (with your consent where required).

5.3 Advertising and Marketing Platforms

We share information with advertising platforms (such as Facebook, Google, LinkedIn) to deliver targeted ads and measure campaign effectiveness. This may include hashed or pseudonymized data for audience matching.

5.4 Legal Obligations and Protection of Rights

We may disclose your information if required to do so by law or if we believe such action is necessary to:

  • Comply with legal processes, court orders, or government requests
  • Enforce our Terms of Service or other agreements
  • Protect the rights, property, or safety of Vixstream, our users, or the public
  • Detect, prevent, or address fraud, security, or technical issues

5.5 Business Transfers

If Vixstream is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your information.

5.6 With Your Consent

We may share your information for other purposes with your consent or at your direction.

6. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar technologies to collect information about your use of our Site and to improve your experience.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly (e.g., session management, security)
  • Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
  • Advertising Cookies: Used to deliver personalized ads and measure campaign effectiveness (e.g., Facebook Pixel)
  • Preference Cookies: Remember your settings and preferences

6.2 Managing Cookies

Most browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our Site. To learn more about cookies and how to manage them, visit www.allaboutcookies.org.

6.3 Third-Party Tracking

We use third-party analytics and advertising services (such as Google Analytics and Facebook Pixel) that use cookies and similar technologies to collect information about your use of our Site and other websites. These third parties may use this information for their own purposes, including targeted advertising. To opt out of Google Analytics, visit https://tools.google.com/dlpage/gaoptout.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access and update your personal information. You can do this by logging into your account or contacting us at thevixstream@gmail.com.

7.2 Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes).

7.3 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us at thevixstream@gmail.com. You can opt out of SMS messages by replying "STOP" to any text message.

7.4 Do Not Sell My Personal Information (California Residents)

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA). However, we may share information with advertising partners for targeted advertising, which may be considered a "sale" under certain state laws. California residents can opt out of this sharing by emailing us at thevixstream@gmail.com.

7.5 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.6 Withdrawal of Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within 30 days (or as required by applicable law).

8. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit (SSL/TLS)
  • Secure servers and databases
  • Access controls and authentication
  • Regular security audits and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

10. Children's Privacy

Our Site and services are not directed to children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly.

11. International Users

Our Site and services are based in the United States. If you access our Site from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries where our service providers operate. By using our Site or services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We will notify you of material changes by:

  • Posting the updated Privacy Policy on this page with a new "Last Updated" date
  • Sending you an email notification (if you have provided your email address)
  • Displaying a prominent notice on our Site

Your continued use of our Site or services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Vixstream LLC
Email: thevixstream@gmail.com
Phone: 703-554-0521
Address: 30 N Gould St, Sheridan, Wyoming 82801